Troy Powell

Technology Executive & Cloud Systems Architect
Email • troypowell.info • linkedin.com/in/troypowell • Phone • Bluffdale, UT

Executive Summary

Technical Skills & Competencies

Generative AI & LLMs: Gemini, Claude, ChatGPT, Grok, Vibe Coding, AI Automation
DevOps & Cloud: CI/CD, Kubernetes, Docker, Terraform, Ansible, Puppet, Salt, Bamboo, GitLab
Scripting & Programming: Python, Bash / Shell, PowerShell, JavaScript, YAML, SQL, SPL (Splunk)
Networking & Security: Cisco IOS/ASA/Nexus/Catalyst, Hardening, Segmentation, IP Surveillance, LDAP, AD
Platforms & Virtualization: AWS, Azure, VMware ESXi, Linux (RedHat, Debian, Ubuntu), macOS, Windows Server
Operations & Quality Control: Chemical Analysis (Titration, Viscosity), Equipment Deployment, Manufacturing QC

Professional Experience

Technical Operations & Engineering Consultant (Contract) — Delta-V Energetics
Tremonton, UT | Apr 2026 – Aug 2026
  • Recertified 40 production batches of nitrocellulose via analytical testing (titration, viscosity, solubility) under strict safety protocols.
  • Architected, wired, and hardened site-wide network infrastructure; deployed facility-wide IP surveillance camera security systems.
  • Collaborated with cross-functional engineering teams to fabricate and commission specialized manufacturing equipment and chemical processes.
Chief Information Officer (Operating Partner) — Retoro Capital Investments
Salt Lake City, UT | Jan 2023 – Aug 2026
  • Directed overarching technology strategy and infrastructure supporting a real estate investment firm managing $125M+ AUM.
  • Architected and deployed entire software ecosystem, investor onboarding portals, and automated CRM pipelines using GoHighLevel.
  • Integrated generative AI tools across business operations, automating investor nurture funnels, document intelligence, and multi-channel campaigns.
Tour Coach Driver (Professional Sabbatical) — Alaska Coach Tours
Juneau, AK | Apr 2025 – Oct 2025
  • Maintained a 100% incident-free safety record operating 47–61 passenger (45-foot) commercial motorcoaches over complex terrain.
  • Delivered dynamic, highly-rated educational presentations on Alaskan history, ecology, and cultural heritage to thousands of cruise passengers.
DevOps Administrator / Engineer — Collective Medical Technologies (PointClickCare)
Salt Lake City, UT | Jan 2018 – Nov 2022
  • Accelerated release cycles by 80%+ (30–90 days to weekly/hourly rollouts) across air-gapped, HITRUST-certified healthcare environments.
  • Architected and managed production Kubernetes clusters, CI/CD pipelines (Atlassian Bamboo/Bitbucket, GitLab), and automated canary rollouts.
  • Automated multi-datacenter Splunk cluster deployments using Puppet; built Prometheus/Grafana monitoring with 24/7 on-call alerting.
Senior Systems / DevOps Engineer — Anaconda Inc. (Continuum Analytics)
Austin, TX | Aug 2012 – Dec 2017
  • Employee #9; built and scaled entire corporate IT infrastructure, CI/CD environments, and security posture from early startup to 150+ staff.
  • Automated multi-OS CI/CD build grids across 100+ bare-metal and AWS virtualized instances (Linux, Windows, macOS) via Salt, Puppet, and Ansible.
  • Instituted technical documentation standards, QA test harnesses, JAMF MDM deployment, and established IT support for nonprofit NumFOCUS.

Education & Credentials

BS in Information Technology — Univ. of Phoenix (2007)
AAS in Electronic Engineering Tech — BYU-Idaho (1998)
AWS Cloud Architecture & Admin — AWS Training (2017)
CDL Class B (Passenger & Air Brakes) — DOT Certified